Q & A

How can I check my order?

To check the status of your order, click on the "Order Status" link, put in the UPS, Fedex or USPS EMS tracking number that we sent you by email.

When will I receive my order?

Depending on the type of delivery option you selected, standard delivery should arrive within 7-10 business days. If express delivery was selected, you should receive your order within 3-5 business days. An e-mail confirmation will be sent to you once your order has been shipped with the UPS or USPS EMS tracking number included.

Can you ship my order to a different address?

Your order can be shipped to a different address; however, we can only accept one shipping address per on-line order. A new on-line order will need to be created if merchandise is to be sent to more than one address.

Do you have a retail store?

No, KaKyCo.com does not have a retail store and is not affiliated with any retail establishment. Our products are only available through this website.

How will my order be shipped?

How do I take advantage of FREE Hat Stand Set?*

What's your Domestic Shipping Policy

Every effort is made to ship your hat within 48 hours of receipt Monday thru Friday, pending availability (we generally ship even faster). You'll be notified if merchandise is currently unavailable and when we expect to be able to ship. Please note that items ordered together may not be shipped together. To ship via United Parcel Service (UPS) you must include a complete street address (no PO Boxes).

Is my credit card number secure?

We have taken many steps to ensure the security of your transaction.
It starts with us having honest employees and taking safety measures at our location.
No matter how secure a site (or local store) can be, if their employees are taking your credit card numbers home and selling (or using) your name and credit card then you will experience time wasted (and anxiety) having to deal with your credit card company.
We have done all that we can (and will continue to do so), to guard and protect your credit card information from being taken from our site.
We do not sell your name, address, phone number or any other information about you.

Is the transaction on your site secure?

The KaKyCo.com web servers are equipped with industry standard Secure Sockets Layer (SSL) data encryption technology that enables anyone using an SSL-compatible browser (such as Netscape Navigator or Communicator, Microsoft Internet Explorer, America On-Line, or Prodigy) to send and receive data from our server in encrypted form.
When placing an order, our server will automatically transfer you into secure mode.
The padlock symbol at the bottom of your browser indicate that the session is using SSL.